UX research leader that makes the fuzzy clear and the complex actionable
With a background that bridges education, user research, and program development, I thrive in transitional moments—whether scaling a new practice, aligning cross-functional teams, or navigating the complex politics of data.
My approach
Research as glue
I use research to align teams, not just inform them. Through collaborative workshops and stakeholder coaching, I turn insight into shared understanding — and shared ownership.
Evidence over opinion
I don’t do research theater. I deliver insights tied to decisions — helping teams build with confidence, prioritize smartly, and avoid solving the wrong problem beautifully.
Method agnostic, outcomes focused
From qualitative deep dives to large-scale benchmarking, I choose the right tools for the job — not the trend. The method serves the mission, not the other way around.
Experiment, but stay human
I explore AI and emerging tools with curiosity and a critical eye. From faster insight loops to streamlined analysis, I test what works and ditch what doesn’t. Tech can accelerate, but judgment, empathy, and strategy stay human.
Teach the craft, elevate the practice
I lead in democratized research environments by enabling others to do great work — not by guarding the toolbox. I design playbooks, coach stakeholders, and build just enough structure so research is scalable, credible, and consistently customer-centered.
Build so it sticks
I create infrastructure that outlives the project. That means reusable frameworks, strategic partnerships, and programs that keep research relevant — long after the readout.